How We Use It
We use the information we collect solely to operate and improve our business. Specifically:
- –Process and fulfill your orders and send order confirmations
- –Communicate with you about your order, returns, or support requests
- –Send marketing emails if you have opted in (you may unsubscribe at any time)
- –Analyze site traffic and usage to improve the customer experience
- –Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance your experience. These include:
- –Essential cookies: Required for the website to function (e.g., shopping cart, session management).
- –Analytics cookies: Help us understand how visitors use the site (e.g., page views, referral sources).
- –Marketing cookies: Used to deliver relevant ads on third-party platforms if you have consented.
You may disable cookies in your browser settings, though this may affect certain site functionality.
Third-Party Services
We work with the following trusted third-party services to operate our business:
- –Stripe — Payment processing. Subject to Stripe's Privacy Policy.
- –Supabase — Secure data storage and newsletter management.
- –USPS / shipping carriers — Order fulfillment and tracking.
- –Analytics providers — Aggregated, anonymized website usage data.
Each third party is contractually obligated to protect your data and use it only for the purposes we specify.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are retained for a minimum of 7 years for accounting and legal compliance. Newsletter subscribers' data is retained until you unsubscribe. You may request deletion of your data at any time by contacting us.
Your Rights
Depending on your location, you may have the right to:
- –Access the personal data we hold about you
- –Request correction of inaccurate data
- –Request deletion of your data ("right to be forgotten")
- –Opt out of marketing communications at any time
- –Lodge a complaint with a supervisory authority (for EU/UK residents)
To exercise any of these rights, please contact us at hello@themusclerub.com.